Get branded company.help.center
Customer opens the chatbot and raises their concern or describes the issue as a chat message
Our AI quickly finds the relevant help articles containing information related to the customers query.
AI summarizes the articles into a clear & concise message and replies the same to the customer.
AI auto-learns from your help articles. Extremely simple interface & no coding knowledge needed.
No complex drag & drop builder
AI auto-learns from help articles
No coding knowledge required
Powered by OpenAI GPT
Companies started using Help.center are loving it ❤️
"The app is super well-made and has been nothing but a pleasure to use."
Malte Prüser
Founder, Krater.ai
"Help.center is incredibly easy to use, with all the features you want and none of the clutter.
The design of both the backend and the knowledge base itself makes it easy to incorporate for our entire product ecosystem.
The smart search allows our users to almost immediately find the answer they're looking for!"
Travis B. Mitchell
travisbmitchell.com
"I am extremely happy with this product and its features.
The help center provided by Help.center is incredibly user-friendly, minimalistic, and easy to navigate.
It has simplified our organisation's support process, and we are planning to use it extensively."
Ekansh
Head of Engineering, Eden care
"Help.center made my job easy. Repetitive questions are now handled by the AI and I am concentrating on issues that absolutely requires my attention."
Sibel Şengül
Customer support, Micro.company
An AI chatbot attempts to have human-like conversations via chat. It tries to provide quick answers for customer questions.
AI chatbot from Help.center is 100% focused on accelerating customer service with instant support.
Yes! You can import existing help articles from knowledge bases like Intercom, Crisp, Zendesk and Freshdesk in one click.
If you need help in importing existing support content, you can mail us at [email protected].
AI takes it’s knowledge from help articles. You can change the content of the article and it will automatically improve the answers.
Also you can see all the AI conversations inside the dashboard. You can see answers that are reported by users. It is possible to improve AI answer by giving more information. That will also instantly improve your AI.
Our AI primarily works using help articles. But yes, you can enter your website and our AI search and chat will start answering customer's questions based on that content also.
Yes! We use Open AI ChatGPT to create an AI from your knowledge base. It automatically learns every help article. When a customer asks a question, it scans through all the help articles to generate the best and easy-to-understand answer for the customer.
Our servers and databases are hosted by AWS located in EU region. Your data will be processed outside of EU by open AI chatGPT if you use our AI features.
