Transform Customer Support with AI Chatbot 💪
It's time to elevate your support game with AI chatbots that answer customer questions 24x7
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
It's free to start. Import existing articles in one-click!
Unleash the power of AI chatbots
Reduce Support Tickets
Bring down support conversations significantly using our AI chatbot. Provide instant support to your customers and deliver a better experience.
Provide 24x7 support to customers
Say goodbye to support operational hours with our chatbot. Satisfy more customers by providing support round the clock.
Make your support team more efficient
Your support team will no longer have to reply to repetitive questions. Their skills can now be used to solve more complex issues.
How the AI Chatbot Works
Customer asks a question
Customer opens the chatbot and raises their concern or describes the issue as a chat message
AI finds relevant help articles
Our AI quickly finds the relevant help articles containing information related to the customers query.
AI gives a clear answer
AI summarizes the articles into a clear & concise message and replies the same to the customer.
Build your AI Chatbot Instantly
AI auto-learns from your help articles. Extremely simple interface & no coding knowledge needed.
What people say about Help.center
Companies started using Help.center are loving it ❤️
"The app is super well-made and has been nothing but a pleasure to use."
"Help.center is incredibly easy to use, with all the features you want and none of the clutter.
The design of both the backend and the knowledge base itself makes it easy to incorporate for our entire product ecosystem.
The smart search allows our users to almost immediately find the answer they're looking for!"
Travis B. Mitchell
"I am extremely happy with this product and its features.
The help center provided by Help.center is incredibly user-friendly, minimalistic, and easy to navigate.
It has simplified our organisation's support process, and we are planning to use it extensively."
Head of Engineering, Eden care
"Help.center made my job easy. Repetitive questions are now handled by the AI and I am concentrating on issues that absolutely requires my attention."
Customer support, Micro.company
Frequently asked questions
What is an AI chatbot?
An AI chatbot attempts to have human-like conversations via chat. It tries to provide quick answers for customer questions.
AI chatbot from Help.center is 100% focused on accelerating customer service with instant support.
Can I import articles from Intercom or Zendesk?
Yes! You can import existing help articles from knowledge bases like Intercom, Crisp, Zendesk and Freshdesk in one click.
If you need help in importing existing support content, you can mail us at [email protected].
How to improve the answers given by AI?
AI takes it’s knowledge from help articles. You can change the content of the article and it will automatically improve the answers.
Also you can see all the AI conversations inside the dashboard. You can see answers that are reported by users. It is possible to improve AI answer by giving more information. That will also instantly improve your AI.
Can I use content from my website in AI?
Our AI primarily works using help articles. But yes, you can enter your website and our AI search and chat will start answering customer's questions based on that content also.
Does Help.center work using ChatGPT?
Yes! We use Open AI ChatGPT to create an AI from your knowledge base. It automatically learns every help article. When a customer asks a question, it scans through all the help articles to generate the best and easy-to-understand answer for the customer.
How secure is my data and where is it located?
Our servers and databases are hosted by AWS located in EU region. Your data will be processed outside of EU by open AI chatGPT if you use our AI features.
Make your customers & support team happy 🤩
Get a professional & automated help center for free today!
Reduce customer tickets
AI resolves queries instantly
Get branded company.help.center
Train AI using external websites
Improve AI answers anytime
Add as a chat widget
AI automatically learns
Mobile & SEO friendly