# What is AI Answer?

Whenever your AI is trying to answer a customer's questions via AI search
[https://support.help.center/article/1004-how-does-ai-search-work], AI chatbot
[https://support.help.center/article/1005-how-to-use-ai-chat-widget] or AI email
[https://support.help.center/article/1026-what-is-ai-email-auto-reply], it
counts as an AI answer.







We grant you 500 AI answers in the Business Plan. Additional AI usage can be
added from the Billing page. [https://dashboard.help.center/billing]