# Zendesk Integration

At Help.center, tickets received through AI Search
[https://support.help.center/article/1004-how-does-ai-search-work], the widget
[https://support.help.center/article/1005-how-to-use-ai-chat-widget], or email
can also be forwarded to Zendesk. This guide will walk you through the Zendesk
integration process.


GO TO SETTINGS

To open Settings, go to your Help.center dashboard and click on the gear shaped
icon at the bottom left of your page. Click on Integrations under Inbox.




ADD ZENDESK EMAIL

Enter your support email provided by Zendesk, into the text box. Don't forget to
save your changes.



Note



The suitable email address format should look like
support@yoursubdomain.zendesk.com.