# Meet Juno, your AI assistant

Juno is an AI assistant built into your Helpcenter dashboard. It helps you and
your team with your help center and your inbox, from writing articles to
replying to customers.



Juno is available on the Business and Unlimited plans.


ASK JUNO







Click Ask Juno in the top bar of your dashboard to open a chat with Juno. You'll
also find Ask Juno in the article editor, so you can get help while you write.





For example, you can ask Juno to:

 * write an article from scratch, or polish up an existing one

 * turn a conversation thread into an article

 * draft a reply to a customer who is waiting

 * summarize a long conversation or search your recent conversations

 * find gaps in your help docs

On the Actions [https://help.center/support/article/1102-what-are-actions] page,
the Improve Knowledge button also uses Juno to suggest a new or updated article
or AI FAQ.


JUNO SKILLS

Skills are reusable prompts you can drop into the Juno chat, so you don't have
to type the same instructions every time.



Go to Settings › Juno › Skills and click Add new.







Give the skill a short Title, for example "Draft a support reply". Juno uses the
title to decide when to apply the skill. Write the prompt Juno should run under
Content, then click Add.





To use a skill, type / in the Juno chat and pick it from the list.