# Notifications & email summary

Helpcenter can tell you when something happens in your help center, and send you
a regular summary by email.


OPEN NOTIFICATION SETTINGS

Go to Settings › General › Notifications.






CHOOSE WHAT TO BE NOTIFIED ABOUT



You can be notified when:

 * A conversation is assigned to you

 * You are mentioned in a discussion

 * A customer replies on your conversation

 * A new email conversation arrives


CHOOSE WHERE NOTIFICATIONS GO



For each event, tick one or more channels:

 * Mobile: push notifications on the Helpcenter iPhone app

 * Email: an email to your account address

 * Slack: a message in Slack. To use it, connect Slack first in Settings › Inbox
   › Integrations.


EMAIL SUMMARY



The email summary gives you an overview of support activity and suggested
actions in your help center. Under Send email summary, choose how often you get
it: Never, Weekly or Monthly.



Note



The email summary is available on the Business and Unlimited plans.