AI Agent Skill

Manage Your Help Center
Through Conversation

Tell your AI assistant to create, update, or publish help articles.
It handles everything through the Help.center API.

AI Assistant

Built for every team

From developers shipping features to support teams answering tickets

Developers

Update help articles the moment you ship a feature. No separate workflow, no forgetting to update docs later.

"Update the getting started guide to include the new API v2 endpoints"

Support Team

Turn recurring questions into help articles instantly. Customers ask the same thing twice? Never again.

"Write an article explaining how to reset billing preferences"

Product Managers

Keep docs in sync with every release. Changed the UI? Just tell your AI to update the relevant articles.

"Update all articles that reference the old settings page layout"

Content Teams

Manage hundreds of articles through conversation. Organize, categorize, and publish at scale without clicking through a dashboard.

"Create articles for each feature listed in the Q1 release notes"

Up and running in 3 minutes

No complex setup. No SDK. Just a skill file and your API key.

1

Get your API key

Go to your Help.center dashboard, open Settings, and copy your API key and Center ID.

Settings sk-hc-a1b2c3d4... center_7x8k2m...
2

Install the skill

One command to install. Grab the skill from GitHub. Works with Claude Code, OpenClaw, Codex, and any agent that supports the Agent Skills spec.

$ claude install-skill github.com/microdotcompany /helpcenter-skill Skill installed Ready to manage articles.
3

Start managing articles

Just tell your AI what you need. It creates, updates, and publishes articles through the Help.center API automatically.

"Write an onboarding guide" Article created "Getting Started Guide"

Install in seconds

Choose your platform. Follows the Agent Skills specification.

claude install-skill https://github.com/microdotcompany/helpcenter-skill

Run this in your terminal. The skill will be available in all Claude Code sessions.

Install the helpcenter skill from https://github.com/microdotcompany/helpcenter-skill

Just tell your OpenClaw agent this message. It handles the rest.

git clone https://github.com/microdotcompany/helpcenter-skill.git ~/.agents/skills/helpcenter-skill

Clone into your Codex skills directory. For project-specific install, use .agents/skills/ instead.

Copy SKILL.md into your project and point your agent to it

Download SKILL.md from GitHub and add it to your agent's context or custom instructions.

Why teams love Agent Skill

Zero Context Switching

Manage articles from your IDE, terminal, or chat. Never open a separate dashboard just to update a paragraph.

Safe by Default

Updates preserve existing content. The AI finds the article, modifies only what you asked, and keeps everything else intact.

AI-Structured Content

Articles are written with proper HTML structure, clear headings, and scannable formatting. SEO-ready out of the box.

Draft-First Workflow

Articles are created as drafts by default. Review before publishing, or tell the AI to publish when you're ready.

Works for Every Role

Developers, support agents, product managers, and content writers all benefit. One skill, many workflows.

No SDK Required

Just a markdown file and an API key. No packages to install, no dependencies to manage, no code to write.

Works with your favorite AI tools

Any AI assistant that supports custom instructions or tool use

Claude
ChatGPT
Cursor
Copilot
Windsurf
OpenClaw

One file. Full control.

The skill file teaches your AI assistant the complete Help.center API. It knows how to search before creating, preserve content when updating, and always ask before publishing.

  • Create, read, update, delete articles
  • Manage drafts and publishing
  • Organize with categories
  • SEO metadata support
  • Built-in safety guardrails
SKILL.md
# Help.Center Article Management
 
Manage help center articles through
the Help.Center API.
 
## Workflow
 
1. Search for existing articles
2. Create or update content
3. Save as draft
4. Publish when ready
 
## Important Rules
 
Always search before creating.
Preserve existing content.
Ask before publishing.

Frequently asked questions

What is an Agent Skill?

An Agent Skill is a structured instruction file (SKILL.md) that teaches AI assistants how to interact with the Help.center API. It contains the workflows, endpoints, and best practices so your AI can manage help articles on your behalf.

Which AI assistants are supported?

The skill works with any AI assistant that supports custom instructions or tool use, including Claude, ChatGPT, Cursor, GitHub Copilot, Windsurf, and others. If your AI can read a markdown file and make API calls, it can use this skill.

Is it safe to let AI manage my help center?

Yes. The skill file includes safety guardrails: articles are created as drafts by default, the AI always searches before creating to avoid duplicates, and it preserves existing content when updating. You stay in control of what gets published.

Do I need to write any code?

No. The skill file handles all the technical details. Just drop it into your AI assistant's context, provide your API key, and start telling it what you need in plain English.

How do I get the skill file?

Sign up for Help.center (free), go to your dashboard Settings, and you'll find the skill file along with your API key and Center ID. Copy the file and add it to your AI assistant.

Start managing docs with AI

Get your API key and skill file. Free to start.
.help.center
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Free forever. Get your skill file in the dashboard.
Works with Claude & ChatGPT
No code required
Draft-first workflow
Safe content updates
SEO metadata support
API key authentication
Category management
Bulk article operations