The Customer Support Tool for modern teams

Every feature your Customer
Support Software needs

AI chatbot, knowledge base, shared inbox, content gap detection, agent skills, and more. All in one platform.

AI Chatbot

Customers helped in seconds

Deploy a 24/7 AI chatbot that answers customer questions instantly. It learns from your help articles, FAQs, and connected websites. No training needed.

70% fewer tickets
24/7 availability
<5s avg response
Learn more →
Acme Inc
✨ AI Answer

To upgrade your plan, go to Settings > Billing and click "Change Plan". Select your new plan and confirm. Changes take effect immediately.

Helpful? Yes No
Acme Inc
Welcome to Acme Inc 👋
How do I upgrade?

Go to Settings > Billing and click "Change Plan". You can upgrade anytime and changes are instant.

Helpful? Yes No
Ask your question...
AI Knowledge Base

Smarter with every article

Create a beautiful, branded help center at yourcompany.help.center. Our editor makes writing articles easy, and AI automatically learns from every article you publish.

  • SEO-optimized & mobile friendly
  • WYSIWYG editor with rich formatting
  • AI learns from content automatically
Learn more →
Articles
Getting Started Guide
How to Reset Password
Billing & Invoices
API Documentation
B
I
U
Getting Started Guide
Welcome to our platform. This guide will walk you through the initial setup process and help you get the most out of...
AI learned this article just now
Shared Inbox

One inbox for your team

When AI can't resolve an issue, conversations flow into a shared inbox. Reply, assign, discuss, and resolve. All from one place. No ticket falls through the cracks.

  • Assign tickets to teammates
  • Internal discussions on tickets
  • Track all AI & human conversations
Inbox
Open In progress All
Filters + Compose
Where to export my chat? Marked helpful 3 hours ago
Bianca C
Need help with choosing plan Customer responded 3 hours ago
Henry Floid
Can you please send me the invoice? 4 hours ago
Alan Frank
Open O
In progress P
Closed C

Intelligence built in

AI that works behind the scenes to make your support smarter every day.

Know what to write next

AI analyzes customer conversations to find unanswered questions and suggests what articles to write next. Stop guessing, start writing what matters.

3 customers asked about billing this week No article exists
5 customers asked about SSO setup Article outdated
Suggested: Write "How to update billing info"

Instant AI-powered answers

Customers type a question and get an AI-summarized answer, not just links. Semantic search that understands intent and delivers the right answer every time.

AI Answer

To reset your password, go to Settings > Security and click "Reset Password". You'll receive an email with a reset link valid for 24 hours.

Source: Account Security Guide

Support customers everywhere

AI answers in the language your customers speak. Write your articles once, and AI translates the experience for everyone automatically.

You write
How do I cancel my subscription?
EN
ES Como cancelo mi suscripcion?
DE Wie kundige ich mein Abo?
JP サブスクリプションの解約方法

Migrate in minutes, not days

Import existing articles from Intercom, Zendesk, Freshdesk, and Crisp in one click. Zero manual migration, zero data loss.

Zendesk 124 articles
Intercom 86 articles
Freshdesk Ready
Crisp Ready
Imported 210 articles in under 2 minutes
Custom Domain & Sub-folder

Your content, on your domain.
Discoverable everywhere.

yourcompany.com/help

Host your help center at yourcompany.com/help or help.yourcompany.com so every article builds your SEO authority and is discoverable by AI crawlers.

SEO on your domain

Your help articles live on your website, not a third-party URL. That means every article helps your site rank higher on Google.

AI agent discovery

AI tools like ChatGPT and Perplexity read your help articles to answer questions. Your content becomes a source they recommend.

llms.txt ready

We create an llms.txt file for your help center so AI agents can find and understand your content directly and improve your AEO.

Built for modern teams

Tools that fit your workflow, not the other way around.

Create, update, and publish articles through Claude, ChatGPT, or any AI assistant. No dashboard needed. Just tell your AI what to write and it handles the rest through the Help.center API.

Learn more →

Real-time ticket notifications in Slack. New tickets, replies, and discussions, delivered to the right people. Your team never misses a conversation.

Learn more →

Custom colors, logos, embedded chat widget, remove branding. Make it look like your own product. Your customers will never know it's Help.center.

See every AI conversation. Review reported answers, add info, and instantly improve your AI. You decide what it says, always.

Frequently asked questions

What features should I look for in customer support software?

Good customer support software should include an AI chatbot for instant answers, a knowledge base for self-service, a shared inbox for team collaboration, multi-language support, and analytics. Help.center combines all of these into one platform.

How does the AI chatbot learn from my content?

Every time you publish or update an article, the AI automatically learns from it. It also learns from connected websites and FAQs. There's no manual training involved - just write your content and the chatbot gets smarter.

Can I host the help center on my own domain?

Yes. You can host your help center at yourcompany.com/help or help.yourcompany.com. This keeps all SEO authority on your domain and makes your content discoverable by search engines and AI agents.

What integrations does Help.center support?

Help.center integrates with Slack for real-time ticket notifications, supports one-click import from Intercom, Zendesk, Freshdesk, and Crisp, and offers an Agent Skill API so AI assistants like Claude and ChatGPT can manage your articles directly.

How is Help.center different from other customer support tools?

Help.center is AI-first. The chatbot, search, content gap detection, and multi-language support are all powered by AI out of the box. Most tools bolt AI on as an add-on - here it's the foundation. Plus, features like llms.txt and agent skills make your content discoverable by AI agents, not just humans.

Ready to help customers faster?

Start free. No credit card required.
.help.center
Reduce customer tickets
AI resolves queries instantly
Get branded company.help.center
Import existing articles
Improve AI answers anytime
Add as a chat widget
AI automatically learns
Mobile & SEO friendly